Policies

Results

Results are extremely dependant on how one heals and will vary with each individual client. Successful results and specific colour requests are not guaranteed (especially on those with problematic skin and or cover up an old tattoo) and additional sessions, at a minimum charge, may be required to obtain desired results.  Although I use premium products and provide quality services, every client heals differently and many factors can lead to varied results.  I do not guarantee perfect proportions or symmetry as some bone structures and muscle movements do not call for it. The final shape is completely your decision, and tattooing will not start until you decide on the final shape. Please read though my entire FAQ section carefully to see if this procedure will be beneficial to you. All services provided are non-refundable. 

Deposits

A RM100 deposit is required in order to book and confirm your appointment and will be deducted from the total cost of your service. 48 hours notice is required to reschedule or cancel your appointment. Deposits are non-refundable if you choose to cancel or reschedule your appointment within 48 hours from your appointment. Last call for embroidery session is at 4pm.

*For out of town guest spots, deposits may increase or vary and will be non-refundable if you choose to cancel within 7 days from your appointment so do please give ample notice, so I can at least fill that spot if you can’t make it.

 

 

**IMPORTANT**

Please read the FAQ section to determine whether you are a good candidate for these procedures. If upon arrival we determine that you can not go through with the procedure because of a condition listed in the FAQ section, your deposit will be non-refundable. 

Touch-ups

You will receive one free touch-up appointment which must be booked no sooner than 6 weeks and no later than 12 weeks after your first session. You will lose your free touch-up if you choose to cancel or reschedule within 48 hours of your appointment and a minimum charge will apply for rescheduling. If  you choose to book your touch-up after 12 weeks, there will be a minimum charge and additional touch-up appointments will be charged depending on the timeframe from your last appointment.

**free touchups do not apply to services performed in other cities while traveling. See the FAQ section about traveling to other cities for services.

Privacy Policy for Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.